Frequently Asked Questions

Southeast Texas Imaging has been providing medical imaging services for the Jefferson County community for over 50 years.
The group serves Christus Health in the Southeast Texas area. Our Group provides imaging services for several other medical clinics.

You are receiving this bill for the services provided by the radiologist. This charge is separate from the hospital bill.

To receive a copy of your statement, please log into the Patient Portal, below and click on “Download Statement”. Instructions will be provided on the multiple ways you can receive your statement there.

Most insurance plans require that you pay a co-payment, coinsurance or deductible for your health care expenses. Please contact your insurance company for further questions about your health care coverage. You may also log into our Patient Portal to ensure that we have your most current and accurate insurance information.

For technical assistance, please email the following: customerservice@msnllc.com

The text message from Southeast Texas Imaging (SETI) is regarding an action needed on your account. For example, a balance might be remaining for the physician services provided during your recent visit.

Every hospital visit involves different physician specialists and hospital resources. A physician specialist is typically required to submit their billing separate from the hospital. For example, if you came to the emergency room and had an X-ray and laboratory tests, you may receive a bill from the emergency room physician for their professional services, but also, a bill from the radiologist for interpreting any X-rays.

Yes, you can log into the Patient Portal to modify or add multiple insurance policies to your account. SETI will submit the bill to your insurance carrier with the information we have on file. 

If you log into the Patient Portal below with your information, you can find options to pay your bill or set up a payment plan and make an initial payment. PatientFolio accepts all major credit cards.